Once the order has been approved, we will need time to prepare it for quality control and packing. After the order has reached the processing stage, you may no longer change or cancel the order. It usually takes us between 1-4 business days to completely process orders.
We ship all orders via USPS.
We currently ship to the following countries:
- Czech Republic
- The Netherlands
- United Kingdom
- United States
Estimated shipping delivery times:
USA: 3-5 business days
Canada: 5-10 business days
World: 10-15 business days
We do not ship to PO boxes.
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn't end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.
- Orders are processed Monday - Friday, excluding federal holidays.
- Check your account/confirmation email for your tracking number.
- Opt in to live tracking information via text message from your shipping confirmation email
- Buyers are responsible for local duties and taxes at delivery in countries where applicable
- We are not responsible for lost or stolen packages or packages delayed by the carrier.